Charges and Payments
- The amount charged for each letting shall be in accordance with Durham
- County Council’s Scale of Charges, in force at the time the booking is made.
- Full charges for the hire of the premises and all facilities and services required shall be paid in advance and no later than 28 days prior to the date on which the function is due to take place.
- If the hirer wishes to cancel the booking, a minimum of 28 days notice should be given in writing, otherwise the full charge will be due and payable.
- Durham County Council reserves the right to move the hirer to a room of equal or greater rate of charge without increasing the charge previously agreed with the hirer.
- Hirers requiring catering should make this clear on the booking form. Hirers cannot use their own caterers, or bring or make their own refreshments. DCC will contact the hirer to discuss their requirements and any terms and conditions and will then issue the hirer a proposal. Default or cancellation provision will be clearly stated in the proposal; the acceptance of which acts as a contract.
- In the case of functions to which the public are invited the hirer shall arrange appropriate insurance to the satisfaction of Durham County Council. Please tick the section on the booking form to confirm that insurance has been arranged and stipulate the financial limit.
Loss and Damage
- Durham County Council shall exercise the right of superintendence and the entire control of all facilities, for the protection of the property, for the accommodation of the public and for the purpose of compliance with the conditions of the various licences subsisting in respect of the facilities, and of assisting the Licensee in complying with the licensing laws
- The hirer, together with the Town Hall staff, must inspect all rooms and equipment pertaining to the hire, prior to the commencement of the function, to ensure that there are no defects, and he/she or a nominated representative must sign a certificate indicating that he/she is satisfied with the condition of the premises and any equipment before the function starts. Should any damage to Bishop Auckland Town Hall property or equipment occur during the period of the hire, the hirer will guarantee to meet the cost of making good the same. For this purpose a certificate by the Operations Officer as to the nature and extent of any such damage shall become conclusive and binding on the hirer.
- Durham County Council will not be responsible for the safe custody of the property of the hirer, or any property of any employee engaged by the hirer nor for any damage to or loss of such property howsoever such damage or loss may be occasioned.
- Durham County Council will not be held responsible for injury or death to any person(s) arising out of the use of these premises, equipment therein, or grounds pertaining thereto, except in the case of negligence by Bishop Auckland Town Hall.
Health and Safety
- The hirer shall be responsible for compliance with all relevant health and safety measures and provisions concerning their letting, including the safety of all portable electrical equipment and shall advise the Operations Officer of any relevant risk assessments and emergency procedures.
- Durham County Council reserves the right to require that the stage curtains, stage lighting and P.A. equipment shall be operated by or under the supervision of a person or persons to be nominated by them. No electrical or other fittings or appliances in the facility must be altered, removed, or in any way interfered with or additional fittings or appliances installed in connection with any function without the approval of the Operations Officer first being obtained.
- No person under 18 years of age will be allowed to attend a licensed disco, except in the case of private family functions, and in such cases the young person must not be allowed in the vicinity of the licensed bar.
- Birthday parties for anyone aged 21 years old and under will not be allowed to take place at Bishop Auckland Town Hall.
- Durham County Council reserves the right to refuse admission to the premises and to remove any person without stating any reason.
- The premises are not to be used for a sale by auction or for any dangerous, noxious, noisy or offensive trade, business, manufacture or occupation or for any illegal or immoral act or purpose.
- There is no entry to the building after 9.30pm, and all functions must finish by 12 midnight.
- No ticket sales are allowed on the door other than for Town Hall and theatre events.
- For any live musical performance in the building, the hirer must complete a performing Rights Society form and return it to the Operations Officer.
- Sunday bookings are not accepted.
- The following are not allowed to be used on the premises: dry ice, fogging machines, smoke bombs, confetti cannons, candles, naked flames, or effects of a similar nature.
Information for function hosts
Access, loading and unloading
The Town Hall is available for you to unload equipment from 7.45am although your room may not be ready at that time if it is being serviced.
There is a loading bay at the front of the Town Hall and there is easy access from there via a lift to your room. If you have bulky or heavy materials you can use the goods lift entrance in the back lane by prior arrangement. Please advise our staff of your intended arrival time so that someone can greet you. We can offer assistance if you require it. Just call 03000 269 524 and ask for Operations Officer.
We endeavour to meet your requirements regarding room layout, but if, on arrival, you find that they need to be changed, our staff will do their utmost to rearrange the room setting to your satisfaction. Room layouts will be fully discussed when arranging your function. We offer a table plan service.
There are toilets on the first floor.
The Town Hall is fully DDA compliant with a lift to all floors and an accessible toilet on the first floor. There is an induction hearing loop in the Eden Theatre, and a portable hearing loop which can be placed in other rooms.
In case of emergency
The Town Hall has approved emergency evacuation procedures and has appropriate evacuation equipment for those guests who have difficulty walking or who are in wheelchairs.
We do not normally test the alarm systems when the building is occupied, so if you hear an alarm, please evacuate the building leaving drinks behind. The assembly point is by the war memorial in the Market Place.
Staff in the Town Hall are fully qualified first aiders.
We hope you enjoy your visit to the Town Hall. Please do not hesitate to contact us if you need help either before your function or whilst you are here.